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Micromessaging: Why Great Leadership is Beyond Words (Business Books), by Stephen Young
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Big things happen when you think SMALL.
People often convey intended and unintended messages in ways that extend far beyond the words they use. A gesture, a tone, a figure of speech―it’s our unconscious biases that speak volumes. When you understand how they are manifested through “micromessages,” you operate a step ahead of everyone.
This peerless guide has helped business leaders across more than 300 companies in 35 countries to build their leadership effectiveness and a more functional workplace.. Now, this new edition has been updated for a world where digital platforms and social upheaval have revolutionized the way we communicate. It provides critical new material that helps you:
* Ferret out unconscious bias
* Key into generational differences
* Drive, motivation, inspiration, and loyalty
* Increase individual and team performance
Micromessaging plugs you into the nuance of communication and shows how to leverage it for everyone’s benefit. You’ll learn not only how to accurately interpret the behavior of others but gain important insight into your own micromessaging―and learn how to tailor it to drive positive change.
Micromessaging will be one of the most important skills in your leadership repertoire. Master the subtleties of human communication and you’ll be on the road to success in no time.
- Sales Rank: #603484 in Books
- Published on: 2016-12-05
- Original language: English
- Dimensions: 9.00" h x .53" w x 7.20" l,
- Binding: Paperback
- 256 pages
From the Back Cover
Change the way you do business with the nonverbal gestures that can make or break any business relationship
A blank look, an averted gaze, or a dismissive shrug . . . we all know how other people's nonverbal cues can make us feel, even if they are delivered or received without conscious awareness. But do you know the ways in which these subtle behaviors can define your ability to influence the performance of others for better-or worse?
Stephen Young, one of the foremost experts on leadership, introduces the concept of micromessages-the gestures, facial expressions, tones of voice, word choices, eye contact, and interactive nuances that can be either debilitating or empowering to employees and to the power of leadership. Once you understand these micromessages, you'll be able to improve your leadership skills by Getting inside your organization's cultural DNA to spark change Diffusing negative micromessages (microinequities) and use positive micromessages (microadvantages) to spark creativity, improve performance, and exceed goals Infusing positive micromessages at all levels of the organization, achieving a strong, inclusive, and high-performing work environment
About the Author
Stephen Young is the Senior Partner of Insight Education Systems, a management consulting firm specializing in leadership and organizational development services. A recognized leader in the field of business communication, he consults with senior executives and management teams of Fortune 500 companies.
Most helpful customer reviews
0 of 0 people found the following review helpful.
Great Resource
By Liz N
Great book! Stephen Young is a great teacher and helps readers think about things they might not ever notice otherwise. A must have reference for anyone in Corporate America.
5 of 5 people found the following review helpful.
Critical Reading for EVERYONE
By Michael A. Wilcoxen
This book is something that everyone should read. It puts a name and a description on something everyone has felt at some point in their lives. It also gives concrete techniques and tools to assist the reader in managing the ways they communicate and send messages. I am very glad to have read this book and hope everyone else does as well. It is a great resource for the corporate world, the classroom, and your personal life. Micro messages are a critical component and understanding the ways you send these messages and controlling them will benefit you professionally and personally!
0 of 0 people found the following review helpful.
The book is great and the workshop was amazing
By Graypants1263
Bought this before attending one of Stephen's Microinequities the power of small workshops. The book is great and the workshop was amazing.
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